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How can we help?

Answers for assignors and officials, plus a direct line to our team.

Email Support
The fastest way to reach us. Send your question, account details, or a screenshot of what you're seeing, and we'll get back to you.
New to AssignPro?
If you're an assignor exploring the platform for your association or league, reach out and we'll help you get set up.

Common Questions from Assignors

How do I invite officials to my organization?
From your Official Directory, send an invite by email. Officials receive a link to create their account and are added to your pool once they accept. They can then use AssignPro in the iOS app or on the web.
Is there a free trial?
Yes — every new assignor account includes a 30-day free trial with full access to all features, and no credit card is required to start. See the pricing page for plan details once your trial ends.
How do I add or manage games and assignments?
Create a game from your dashboard, set the venue and crew positions, then assign officials directly or open it to your pool as a request in the Game Request Marketplace.
Can I share management with a co-assignor?
Yes, you can invite co-assignors to help manage games and officials within your organization. They'll have shared access to games, assignments, and your official pool.
Does AssignPro handle payments to officials?
No. AssignPro is a scheduling and communication tool — it doesn't process or hold payments. Officials can share a payment preference (like a Zelle handle) in their profile, but arranging and sending payment is handled directly between you and your officials.
How do I upgrade my plan or add more officials?
You can upgrade from Starter to Growth, or add official blocks to a Growth plan, at any time from your account settings — changes take effect immediately with no disruption to your schedule.
How do I cancel my subscription?
Assignor subscriptions are billed through our website. Cancel anytime from your account settings or by emailing support@assignpro.net. The iOS app is free and does not offer in-app purchases or subscriptions.
Still need a hand?

Can't find what you're looking for? Send us a note and we'll get back to you as soon as we can.

Email support@assignpro.net